Support Centers

Paradigm has created a Global Support Organization developed around our philosophy that "one size does not fit all". We strongly believe that to be successful we must work with customers directly to deliver the services they require. For this purpose, we have centrally located Technical Support Centers that are supplemented by regional offices.

Click on a city name in the map above for support center contact information.

Technical Support Centers USA Technical Support Center:
Two Memorial Plaza 820 Gessner, Ste. 400 Houston, Texas 77024 USA	Toll Free #: +1-888-223-6631 Support Desk: +1-713-393-4899 Support Fax: +1-713-393-4802 Main Reception Tel: +1-713-393-4800 Fax: +1-713-393-4801 Email: support@pdgm.com	8:00 am - 5:00 pm Local Time Monday-Friday, Excluding holidays
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Canada Technical Support Center:
#2110 - 125 9th Ave SE Calgary, Alberta T2G 0P6 Canada	Toll Free #: +1-866-670-4284 Tel: +1-403-571-1555 Fax: +1-403-571-1550 Email: support@pdgm.com	8:00 am - 5:00 pm Local Time Monday-Friday, Excluding holidays
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EA Technical Support Center:
Chobham House Christchurch Way Woking Surrey GU21 6JG UK	Support Desk: +44-1483 -758-005 Tel: +44-1483-758-000 Fax: +44-1483-758-001 Email: support@pdgm.com	9:00 am - 5:30 pm Local Time Monday-Friday, Excluding holidays
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iMENA Technical Support Center:
Office 101, Building 2, P O Box 500148, Dubai Internet City, Dubai, UAE	Toll Free #: UAE +800-7346 Saudi +800-897-1478 Pakistan +800-909-71010 Bahrain +800-04351 Tel: +971-4391-0673 Fax: +971-4391-8657 Email: support@pdgm.com	8:30 am - 5:00 pm Local Time Sunday-Thursday, Excluding holidays
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AP Technical Support Center:
Level 13, Tower 1 Etiqa Twins No. 11 Jalan Pinang 50450 Kuala Lumpur Malaysia	Toll Free #: Australia: 0011-800-2228-0060 Indonesia: 00-1-803-60-6284 Korea: 007986014823 Malaysia: 1-800-880-852 Japan: 0066-3360-2200 Tel: +60-3-2163-8111 Fax: +60-3-2163-8881 Email: support@pdgm.com	8:30 am - 5:00 pm Local Time Monday-Friday, Excluding holidays
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CIS Technical Support Center:
Dubininskaya str., 53, building 6 Moscow, 115054 Russia	Support Desk: +7-495-933-44-43 Tel: +7-495-933-44-40 Fax: +7-495-933-44-49 Email: supportcis@pdgm.com	9:15 am - 6:00 pm Local Time Monday-Friday, Excluding holidays
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Regional Support Offices Latin America Regional Support Offices
ARGENTINA: Buenos Aires
Carlos Pellegrini 713 Piso 9 C1009ABO Buenos Aires Argentina	Tel: +54-11-4322-5735 Fax: +54-11-4322-5735 Email: support@pdgm.com	8:00 am - 5:00 pm Local Time Monday-Friday, Excluding holidays
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BRAZIL: Rio de Janeiro
Avenida Rio Branco, 138 - sala 1702 - Centro Rio de Janeiro - RJ - Cep: 20040-002 Brazil	Tel: +55-21-3043-6500 Fax: +55-21-3043-6520 Email: support@pdgm.com	8:00 am - 5:00 pm Local Time Monday-Friday, Excluding holidays
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ECUADOR: Quito
Av 12 de Octubre y Cordero, Edificio World Trade Center, Torre A piso 15 oficina 1506 Quito Ecuador	Tel: +593-2-2509811 / 250-9816 / 250-9814 Email: support@pdgm.com	8:00 am - 5:00 pm Local Time Monday-Friday, Excluding holidays
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VENEZUELA: Caracas
Av. Francisco de Miranda, Centro Lido Torre B, Piso 14, Oficina 142-B Urb. El Rosal, Caracas Venezuela	Tel: +58-212-952-0665 Fax: +58-212-952-0110 Email: support@pdgm.com	8:00 am - 5:00 pm Local Time Monday-Friday, Excluding holidays
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Europe & Africa (EA) Regional Support Offices
FRANCE: Pau
Helioparc Pau-Pyrenees 2 avenue Pierre Angot 64053 Pau CEDEX 9 France	Tel: +33-5-59-72-79-00 Fax: +33-5-59-72-79-29 Email: support@pdgm.com	9:00 am - 5:15 pm Local Time Monday-Friday, Excluding holidays
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FRANCE: Paris
1 rue de Gramont 75002 Paris France	Tel: +33-1-49-49-05-45 Fax: +33-1-49-49-05-11 Email: support@pdgm.com	9:00 am - 5:15 pm Local Time Monday-Friday, Excluding holidays
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SCOTLAND: Aberdeen
The Mackenzie Building 168 Skene Street Aberdeen, AB10 1PE Scotland.	Tel: +44-1483-758-000 Fax: +44-1224-649-496 Email: support@pdgm.com	9:00 am - 5:30 pm Local Time Monday-Friday, Excluding holidays
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UK: London
Chobham House Christchurch Way Woking Surrey GU21 6JG UK	Tel: +44-1483-758-000 Fax: +44-1483-758-001 Email: support@pdgm.com	9:00 am - 5:30 pm Local Time Monday-Friday, Excluding holidays
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NIGERIA: Lagos
Block 15 Plot 23 Admiralty Way Lekki Phase 1 Victoria Island Lagos Nigeria	Tel: +234-1-270-8470 Fax: +234-1-270-8469 Email: support@pdgm.com	9:00 am - 5:30 pm Local Time Monday-Friday, Excluding holidays
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Middle East, Northern Africa and India (iMENA) Regional Support Offices
BAHRAIN: Manama
31 / Ebrahim Plaza Highway 35, Zinj (P.O. Box: 26948) Bahrain	Tel: + 973-17230-360 Fax: +973-17230-460 Email: support@pdgm.com	8:30 am - 5:00 pm Local Time Sunday-Thursday, Excluding holidays
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EGYPT: Cairo
40 Road 206/254 Degla Floor 1 Maadi, Cairo Egypt	Tel: +2-02-520-1703 Fax: +2-02-520-1742 Email: support@pdgm.com	8:30 am - 5:00 pm Local Time Sunday-Thursday, Excluding holidays
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INDIA: Mumbai
709, 7th Floor Eureka Towers Mindspace Link Road Malad West Mumbai 400 064 India	Toll Free #: +000-800-600- 1130 Tel: +91-22-6691-9300 Fax: +91-22-6691-0740 Email: support@pdgm.com	9:00 am - 5:30 pm Local Time Monday-Friday, Excluding holidays
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Asia Pacific Regional Support Offices
AUSTRALIA: Perth
Level 8, 256 St. Georges Terrace Perth WA 6000 Australia	Toll Free #: 0011-800-2228-0060 Tel: +61-8-9327-1800 Fax: +61-8-9327-1883 Email: support@pdgm.com	8:30 am - 5:00 pm Local Time Monday-Friday, Excluding holidays
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INDONESIA: Jakarta
Gedung Multika, Suite 305 Jalan Mampang Prapatan Raya No. 71-73 Jakarta Seletan 12790 Indonesia	Toll Free #: 00-1-803-60-6284 Tel: +62-21-797-5218 Fax: +62-21-794-5439 Email: support@pdgm.com	8:30 am - 5:00 pm Local Time Monday-Friday, Excluding holidays
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CIS Regional Support Offices
KAZAKHSTAN: Almaty
157 Zhumaliev Street "Sputnik" Business Center Almaty 050006 Kazakhstan	Tel: +7-727-2-590-719 Fax: +7-727-2-590-718 Email: supportcis@pdgm.com	9:00 am - 6:00 pm Local Time Monday-Friday, Excluding holidays
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China Regional Support Office
P.R.China: Beijing
1803, Capital Mansion No.6 Xin Yuan South Rd Chao Yang District Beijing 100004 P.R. China	Tel: +86-10-6465-4870/1/2/3 or 800-810-9769 Fax: +86-10-6465-4845 Email: support@pdgm.com	8:30 am - 5:30 pm Local Time Monday-Friday, Excluding holidays
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Support Centers

Technical Support Centers

Regional Support Offices